Common Issues with the Typed Tasks

Here are some common issues with Typed Tasks

A student can't submit their answer
The computer that the student is using needs to have a live connection to the internet. Most issues with submission are caused by a computer temporarily dropping off the internet. The response that a student has typed is saved to their local computer, so it is a good idea to refresh the browser on the computer, make sure that the internet connection is live and try sending it again.

A student's answer that was submitted isn't showing as completed
The response that a student has typed is saved to their local computer, so you need to find the computer they were using, log in again as them, and then re-submit their response.

A student hit submit too soon
You can reset a submission on the candidates page of the national task. The work that has been saved to their local computer won't be deleted.

Updated on: 12/09/2024